FAQ

CUSTOMER CARE

Customer care is the process of looking after customers to best ensure their satisfaction and delightful interaction with a business and its brand, goods, and services. It is closely related to “customer experience” but different than “customer support” or “customer service.”

We embrace the customer care philosophy because it takes a personal approach to a customer’s journey with our brand. We apply this mentality to our clients to ensure they feel respected and cared for throughout the shopping experience.

PRIVACY & SAFETY

Privacy Notice:

This privacy notice discloses the privacy practices for takari.com & shopping.takari.com websites. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 909-923-9399 or via email.

WHOLESALE INQUIRIES

Thank you for your interest in Takari International, Inc. products. 

If would like to become a one of our wholesalers, please contact us through email: marketingtakari@gmail.com / info@takari.com for more information.

If you are an existing wholesale customer and need to place an order with us, please contact us by phone at 909-923-9399 or by email.

Once we receive your inquiry, we will contact you within 24- 48 hours to find out how we can best meet your needs. We look forward to speaking with you!

PAYMENT METHODS

  • Credit / Debit Cards
  • PAYPAL
  • Offline Payments